Shipping Information

We professionally gift-wrap all of our orders, and you can add a personalised message to your item at checkout, in the comments box. We also offer:

Goods will be shipped using Australia Post. Orders placed before 11am will be shipped that day and all other orders normally sent the next business day. Express international shipping orders can be tracked, but most standard shipping international orders cannot be tracked.

Any delivery instructions for Australia Post given to us by the customer in the comments box at checkout will be added to the parcel.

If the customer has given permission for the parcel to be left unattended at the shipping address, this will remove any responsibility from Rillp Designs should the parcel go missing after it has been left at the shipping address by Australia Post.

Delivery timelines:

Standard: 3 – 6 business days
Express: 1 – 2 business days

Standard: 10 – 20 business days
Express: 4 – 7 business days