Exchange & returns

Rillp Designs does not issue refunds unless required by law. Exchanges can be made within 14 business days of receiving the goods. We can exchange for other items or a credit note of the same value of the piece/s being exchanged.

We strongly recommend that all exchanges posted to Rillp Designs have a tracking number. Rillp Designs is not responsible for any exchanges that go missing or lost on their way to us.

Please follow these steps to exchange your item/s:

1 – The item/s may be returned to Rillp Designs, if in its original condition. You’ll be emailed a Credit Voucher for the same value of the item/s being returned, valid for a year, that can be used in one of our stores or online at dinosaurdesigns.com.au

2 – Please note that we cannot offer exchanges on sale items. No exceptions

4 – Post the item/s to:

Rillp Designs Online Store – Exchanges

We strongly recommend that all exchanges posted to Rillp Designs have a tracking number. Rillp Designs is not responsible for any exchanges that go missing or lost on their way to us.

5 – When we have received the item/s we’ll email you the Credit Voucher

6 – If you have any questions please email us at [email protected] or call us on +61458883708